MyTipi understands and respects the importance of your privacy. This is something we take very seriously and we support and adhere to the General Data Protection Regulation.

The privacy policy outlines how we take personal data we collect from you or that you provide to us through our site www.mytipi.co.uk. Please take time to read this carefully and if you have any questions please email us at mytipi@rocketmail.com

We follow the following regulations:

- Lawful, fair and transparent processing of data
- The purpose for which personal data is collected must be specified, explicit and legitimate, and the data must be processed in a manner that remains compatible with the initial purpose for which it is collected
- Data is not excessive and remains adequate and relevant data to the purpose
- Accuracy of data is maintained
- Data is stored for no longer than necessary
- Appropriate measures are taken to ensure data is processed in a secure manner

- This policy will detail how we follow the regulations above.

 INTRODUCTION  

By providing us with your data, you warrant to us that you are over 13 years of age.

MyTipi is the data controller and we are responsible for your personal data (referred to as “we” in this privacy notice).

Contact Details

Full name and address of legal entity:

MyTipi, The Retreat, Helstone, Cornwall. PL32 9RL

Email address: mytipi@rocketmail.com

 WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT

Personal data means any information capable of identifying an individual. It does not include anonymised data.

If you ‘voluntarily’ purchase something from us, we process the following data:

Full name and Jon Title (where applicable to the purchase)

Contact information including email address and contact telephone 

Deographic information such as address for payment and delivery
Payment details (To pay for the goods or service provided or to offer you a refund where applicable

*Please note that we do not process and / or store any card, bank or credit card information. We accep[t BACS payment and cheque  

We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

We may process the following categories of communication data about you:

Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you do not provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at mytipi@rocketmail.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

DISCLOSURES OF YOUR PERSONAL DATA  

We may have to share your personal data with the parties set out below, who all comply with the law and are dedicated to keeping your personal information safe and secure:

Service providers who provide IT and system administration services
Professional advisers including accountants, lawyers, auditors and insurers
Government bodies that require us to report processing activities by law
Accountants and Accounting Software (to keep our records up-to-date by law)
Freelancers who work for us on a contract basis

Third party suppliers of products you have purchased through us - in such a case we will share name, address and email/telephone contact in order for deliveries to be fullfilled but will never give authorisation for this information to be used by a third party in any other way

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

DATA SECURITY  

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

DATA RETENTION  

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS  

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights here

If you wish to exercise any of the rights set out above, please email us at mytipi@rocketmail.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

THIRD-PARTY LINKS  

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.